The correct distribution of medicinal products relies upon people!

For this reason, Pharmnet Plus has sufficient competent personnel to carry out all the tasks for which the wholesale distributor is responsible.

According to the Article 79(b) of Directive 2001/83/EC, Pharmnet Plus designated a person as responsible person for the wholesale activities. The responsible person owns a degree in pharmacy and has appropriate competence and experience, as well as knowledge of training in GDP (Good Distribution Practice).

The responsibilities of the responsible person include:

  • ensuring that a quality management system is implemented and maintained;
  • focusing on the management of authorised activities and the accuracy and quality of records;
  • ensuring that initial and continuous training programmes are implemented and maintained;
  • coordinating and promptly performing any recall operations for medicinal products;
  • ensuring that relevant customer complaints are dealt with effectively;
  • ensuring that suppliers and customers are approved;
  • approving any subcontracted activities which may impact on GDP;
  • ensuring that self-inspections are performed at appropriate regular intervals following a prearranged programme and necessary corrective measures are put in place;
  • keeping appropriate records of any delegated duties;
  • deciding on the final disposition of returned, rejected, recalled or falsified products;
  • approving any returns to saleable stock;
  • ensuring that any additional requirements imposed on certain products by national law are adhered to.

All Pharmnet Plus personnel involved in wholesale distribution activities have been trained on the requirements of GDP and have the appropriate competence and experience prior to commencing their tasks.

Pharmnet Plus team members receive initial and continuing training relevant to their role, based on written procedures and in accordance with a written training programme. This programme includes aspects of product identification and avoidance of falsified medicines entering the supply chain.

Personnel dealing with any products which require more stringent handling conditions receive specific training. Examples of such items include hazardous products, radioactive materials, products presenting special risks of abuse (including narcotic and psychotropic substances) and temperature-sensitive products.